Growmycareer.io

Refunds & Cancellations

Effective date: 24 July 2026 · SC Labs, Meerut, India

1. Overview & Merchant of Record

This policy explains how cancellations and refunds work for paid subscriptions to Growmycareer.io (the "Service"), operated by SC Labs. Please read it together with our Terms & Legal and Privacy Policy.

Our order process and payments are handled by our reseller and Merchant of Record, Paddle.com. Paddle processes all payments, issues invoices, and handles refunds on our behalf. When you buy a subscription, your contract for payment is with Paddle, and Paddle's Buyer Terms and Refund Policy also apply to your purchase.

2. Cancelling your subscription

You can cancel at any time — there is no cancellation fee and no need to contact us first:

  • Open Manage Subscription in your account and choose Cancel subscription, or email us at support@growmycareer.io and we will action it for you.
  • Your cancellation is scheduled to take effect at the end of your current paid billing period. You keep full access to your paid plan until that date.
  • You will not be charged again — the subscription simply does not renew.
  • When the paid period ends, your account automatically reverts to the Free tier. Your data is retained and handled in accordance with our Privacy Policy.

Because access continues until the end of the period you have already paid for, cancellation does not, by itself, generate a refund and we do not pro-rate or refund the unused remainder of a billing period. If you cancel and change your mind before the period ends, you can resume the subscription (where supported by your payment provider) to restore automatic renewal.

3. Refunds

Subscription charges are generally non-refundable once a billing period has begun. Cancellation (section 2) already stops all future charges while preserving your access to the end of the period you paid for, so we do not issue refunds for partial or unused periods.

This general position does not override your statutory rights or Paddle's own policy. You may still be entitled to a refund in the following cases:

  • Mandatory consumer rights (section 5). Where applicable law gives you a right to a refund — for example the statutory right of withdrawal for consumers in the EU/EEA, UK and Switzerland — that right always applies.
  • Paddle's discretion. As Merchant of Record, Paddle may approve a refund at its sole discretion, typically for requests made within 14 days of the transaction, after reviewing the individual circumstances — regardless of this policy.
  • Billing errors. Duplicate charges, accidental purchases reported promptly, or charges resulting from a technical error will be refunded.

Where more than one of the above applies, the outcome most favourable to you prevails. Nothing in this policy limits your mandatory statutory consumer rights.

4. How to request a refund

Because Paddle is the Merchant of Record, refunds are processed by Paddle:

  • Email support@growmycareer.io describing the charge (the receipt/invoice number from your Paddle email helps us locate it), and we will raise the request with Paddle; or
  • Use the receipt email Paddle sent you at purchase to contact Paddle Buyer Support directly.

Approved refunds are returned by Paddle to your original payment method. The time for the funds to appear depends on your bank or card issuer.

5. Statutory consumer rights (right of withdrawal)

If you are a consumer, your local law may give you a cooling-off period during which you can withdraw from your purchase and receive a refund. For example, consumers in the EU/EEA, UK and Switzerland generally have 14 days to withdraw from a digital service contract; some other countries provide shorter periods.

Note that where you ask for the Service to be made available immediately and you begin using the paid features during the cooling-off period, this right of withdrawal may no longer apply, to the extent permitted by law. These statutory rights are administered by Paddle as Merchant of Record and are in addition to the general position described above.

6. Free tier

The free tier of Growmycareer.io is provided at no charge. As no payment is taken, there is nothing to cancel or refund on the free tier.

7. Contact

For any question about cancellations, refunds, or billing, contact us at support@growmycareer.io.

SC Labs · 580 Brahmpuri, Meerut, Uttar Pradesh, India

This policy was last updated on 24 July 2026. SC Labs reserves the right to update it at any time; material changes will be communicated via the platform or email. Your purchase is also subject to Paddle's Buyer Terms and Refund Policy.